Shipping

All orders outside of the United States ship from our global facility in Hong Kong. Shipping times will be estimated at checkout depending on your region - we ship via DHL for all orders placed on our international site. 

 

Orders are typically processed and shipped within two business days. Your order may experience delays by factors outside of our control. Purple Brand is not responsible for any delays and/or damage caused in-transit by the postal service, courier, or customs agencies. 

 

You will receive a tracking number for your order within 24 hours after your order has shipped. These emails are sent automatically and include shipping details. If you do not receive notification, please check your spam folder before contacting Purple Brand. 

 

SHIPPING RATES 

All shipping costs will be calculated at checkout - rates vary depending on the region you are shipping to. 

Purple Brand offers $25 Express Shipping on all international orders. Free Express Shipping on orders +$500 USD.

 

TAXES & DUTIES 

Orders may be subject to duty and/or taxes levied by applicable regions - these rates will be calculated for you at checkout. The total amount you pay includes all applicable customs duties & taxes. We guarantee no additional charges on delivery. 

*For select regions you may opt to pay duties upon delivery rather than at checkout. By placing an order with Purple Brand, you acknowledge that you understand this and that you are responsible for any such charges. 

For shipping to the United States, please visit purple-brand.com. 

Please refer to the Store Locator page on the site to find out the closest store to you, and international options.